Privacy Policy

Privacy Policy

1. Introduction

Welcome to ProBilliard Bay (We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, probilliardbay.com

2. Information We Collect

We collect personal information that you voluntarily provide to us when you fill out order forms on our Site. The personal data we collect includes:

  • Names
  • Email addresses

We do not collect browsing history, IP addresses, or any other non-personal data.

3. How We Collect Information

Your information is collected directly from the order forms you complete on our Site. We do not use third-party tools or services for data collection.

4. Purpose of Data Collection

We collect your personal information solely for the purpose of processing your orders.

5. Data Sharing

We share your information with third-party shipping agencies such as FedEx, UPS, and USPS to fulfill your order. The only information shared with these agencies includes:

  • Customer’s name (as provided on the order form)
  • Shipping address
  • Contact information

6. Data Storage and Security

All data collected is securely stored in an encrypted database to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. User Rights

You have full control over your personal data. You can access, correct, or delete your information at any time by logging into your personal account on our Site.

8. Cookies and Tracking

We do not use cookies, ads, or any tracking technologies on our Site.

9. Data Retention

We retain your personal data as long as your account remains active. If you choose to delete your account, your data will be permanently removed from our database.

10. Third-Party Links

Our Site does not contain links to any third-party websites.

11. Changes to This Privacy Policy

If any changes are made to this Privacy Policy, you will be notified via a personal email and a notification in your account. Updates to this policy are based on customer reviews and may occur at any time.

12. Contact Information

If you have any questions or concerns about your privacy or this policy, please contact our customer support team via the live chat option on our Site. We are available 24/7 to assist you.