Terms of service

Terms of Service

Welcome to ProBilliard Bay By using our website, probilliardbay.com, you agree to comply with and be bound by the following terms and conditions. Please review these Terms of Service carefully before using our Site.

1. Introduction

ProBilliard Bay provides an online platform for purchasing billiard-related products. By accessing or using our Site, you agree to these Terms of Service. If you do not agree with any part of these terms, you must not use our Site.

2. Eligibility

By using our Site, you confirm that you are at least 18 years of age or have the consent of a legal guardian and are legally capable of entering into binding contracts.

3. Account Registration

To make a purchase, you may need to create an account. You agree to provide accurate and complete information during the registration process and to keep your account information up-to-date. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.

4. Orders and Payment

When you place an order on our Site, you agree to provide accurate payment information. All prices listed on the Site are in USD ($) and are subject to change without notice. orders processed can not be cancelled, contact support in case any adjustments needs to be done prior to you order. We reserve the right to refuse or cancel any order at our discretion

5. Shipping and Delivery

  • Shipping Destinations: We ship both domestically and internationally using trusted carriers like FedEx, UPS, and USPS.
  • Shipping Fees: We offer free shipping on orders above $1,000. Shipping fees for orders below this threshold will be calculated at checkout.
  • Delivery Time: Orders are typically delivered within 3-5 business days, depending on the destination.
  • Order Processing: Orders are processed within 24 hours before shipping. Once shipped, you will receive an email with tracking information.

For more detailed information, please refer to our Shipping Policy.

6. Returns and Refunds

  • Return Period: You have 14 days from the delivery date to return an item.
  • Condition of Items: There are no specific requirements for the condition of returned items, but we encourage returns in their original packaging.
  • Refund Process: Refunds are issued to the original payment method within 48 hours after the returned item is received.

For full details, please review our Refund Policy.

7. User Conduct

You agree not to use our Site for any unlawful purpose or in any way that could harm the Site, its users, or our business. Prohibited activities include, but are not limited to, hacking, distributing malicious software, and spamming.

8. Privacy Policy

Your use of our Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Intellectual Property

All content on our Site, including text, graphics, logos, images, and software, is the property of ProBilliard Bay or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on our Site without our express written permission.

10. Limitation of Liability

To the fullest extent permitted by law, ProBilliard Bay shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Site or the products purchased from our Site.

11. Governing Law

These Terms of Service and any disputes arising out of or related to the Site shall be governed by and construed in accordance with the laws of Washington, United States, without regard to its conflict of law principles.

12. Changes to the Terms

We may update these Terms of Service from time to time. If we make any significant changes, we will notify you via email and through a notice on our Site. Your continued use of the Site after any changes indicates your acceptance of the new terms.

13. Contact Information

If you have any questions or concerns about these Terms of Service, please contact our customer support team via the live chat option on our Site. We are available 24/7 to assist you.