CONTACT US

Contact Us

At ProBilliard Bay, we value our customers and are here to assist you with any questions or concerns. Whether you need help with your order, have a question about our products, or just want to chat about all things billiards, our team is ready to help!

Customer Support

Our dedicated customer support team is available 24/7 to provide assistance whenever you need it. We pride ourselves on quick response times and comprehensive support to ensure your experience with us is smooth and enjoyable.

How to Reach Us

  • Live Chat: For the fastest response, use our live chat feature located at the bottom right corner of our website. Our team is online 24/7 to assist you in real-time.

  • Email: Prefer to send us an email? Reach out to us at service@probilliardbay.com, and we’ll get back to you as soon as possible, typically within a few hours.

  • Phone: If you’d rather speak to someone directly, give us a call at +1 (214) 666-5550. Our phone lines are open 24/7.

Mailing Address

If you need to send us something by mail, please use the following address:

ProBilliard Bay


Order Tracking

Once your order has been shipped, you’ll receive an email with all the details, including a tracking number. You can use this number to track your order directly on the carrier’s website.

 

Returns and Refunds

Need to return an item? Visit our Returns & Refunds page for more information on how to start the return process. If you have any questions, our customer support team is here to help.

Feedback and Suggestions

We love hearing from our customers! If you have any feedback or suggestions on how we can improve our products or services, please don’t hesitate to reach out. Your input helps us continue to provide the best possible experience for all our customers.

Thank you for choosing ProBilliard Bay. We look forward to assisting you!

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