ABOUT US

A brand new way

About Us

Our Story

ProBilliard Bay was born from a passion for the game of billiards—a sport that requires skill, precision, and a deep love for the craft. Our journey began in the heart of a small American town, where a group of friends would gather every weekend to share their love for billiards. These gatherings weren’t just about playing the game; they were about connecting with one another, sharing stories, and creating memories.

As time passed, these friends noticed that finding high-quality billiard equipment was becoming increasingly difficult. The market was flooded with subpar products that failed to capture the essence of the game. Determined to make a difference, they decided to create a platform that would bring only the best billiard products to enthusiasts around the world. And so, ProBilliard Bay was born.

Our Mission

At ProBilliard Bay, our mission is simple: to provide billiard enthusiasts with top-tier products that enhance their love for the game. We are dedicated to offering a carefully curated selection of billiard supplies, from cues and balls to tables and accessories, all sourced from trusted manufacturers. We believe that every game should be an experience, and it is our goal to ensure that our customers have the best tools to make that happen.

Our Core Values

  • Quality: We are committed to offering only the highest quality products. We believe that excellence in every detail can make a world of difference in the game.
  • Customer Satisfaction: Our customers are at the heart of everything we do. We strive to provide exceptional service, from the moment you visit our site to the time your order arrives at your door.
  • Integrity: We operate with honesty and transparency. You can trust that what you see is what you get, with no hidden fees or surprises.
  • Passion: Like our customers, we are passionate about billiards. This passion drives us to continuously improve our offerings and services.

 

 

What Makes Us Different

ProBilliard Bay stands out from the competition because of our unwavering commitment to quality and customer satisfaction. Unlike other retailers, we carefully vet every product we sell, ensuring it meets our high standards. Our free shipping on orders over $1,000 and fast processing times also set us apart, making your shopping experience as smooth as possible. Additionally, our knowledgeable customer support team is available 24/7 to answer any questions and assist with your needs.

Our Team

Behind ProBilliard Bay is a team of dedicated individuals who share a deep love for billiards and a commitment to excellence. Our leadership team includes:

  • John Mitchell, Founder & CEO: With over 20 years of experience in the billiards industry, John’s vision is to make ProBilliard Bay the go-to destination for enthusiasts worldwide.
  • Emily Carter, Chief Operations Officer: Emily’s expertise in logistics ensures that every order is processed efficiently and delivered on time.
  • Sarah Thompson, Head of Customer Support: With a background in customer service, Sarah leads our support team with a focus on providing the best possible experience for our customers.
  • Michael Brooks, Director of Product Development: Michael’s keen eye for quality ensures that every product in our catalog meets our high standards.

Our Commitment to You

At ProBilliard Bay, we don’t just sell products; we build relationships. We understand that our customers trust us to provide them with the best, and we take that responsibility seriously. Whether you’re a seasoned player or new to the game, we are here to support you every step of the way. Our 24/7 customer support, easy returns, and detailed product information are all part of our commitment to making sure you have a seamless and enjoyable shopping experience.

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